BetMGM Cookies Policy

At BetMGM, we use cookies and similar tracking technologies across our websites and applications to make your experience with BetMGM Canada faster, safer and more personalized. This Cookies Policy explains what cookies are, why we use them, and how you can manage your preferences when you visit our platform, including our Ontario and Alberta sites. By continuing to browse or use BetMGM, you agree to our use of cookies as described below, unless you have disabled them through your browser or device settings.

What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone or tablet when you visit a website. They allow us to recognize your device, remember your preferences, and understand how you interact with our services. We use cookies whether you access BetMGM through a desktop browser, our BetMGM app, or a mobile browser. Similar technologies, such as web beacons, pixels, local storage and SDKs embedded in our BetMGM casino app, may also be used for the same purposes and are covered by this policy.

Why We Use Cookies

We rely on cookies to operate BetMGM Canada securely and efficiently, and to improve the overall quality of our services. Specifically, we use cookies to:

• Keep you securely signed in after you complete BetMGM login or BetMGM Ontario login, so you do not need to re-enter your credentials every time you visit
• Confirm your identity and location so that we can verify you are physically present in Ontario or Alberta before allowing real-money play
• Remember your language, currency and display preferences across our website and BetMGM casino app
• Analyze how players use our BetMGM sportsbook, casino and poker products so we can improve navigation, speed and game selection
• Deliver relevant promotions, such as a BetMGM bonus code, BetMGM promo code or BetMGM sign up bonus, and prevent the same offer from being shown to you repeatedly
• Detect and prevent fraud, unauthorized access and other security risks affecting your account
• Measure the performance of our marketing campaigns, including how visitors reach BetMGM through affiliate links or advertisements

Categories Of Cookies We Use

Essential Cookies

These cookies are strictly necessary for BetMGM to function. They enable core features such as completing BetMGM casino login, processing deposits and withdrawals, maintaining your session, and confirming that you are eligible to access BetMGM casino Ontario or Alberta services. Without these cookies, essential parts of our platform, including account security and geolocation checks, would not work correctly. We do not offer an option to disable essential cookies, since doing so would prevent you from using our services altogether.

Performance And Analytics Cookies

We use performance cookies to understand how players interact with BetMGM, including which pages are visited most often, how long sessions last, and where technical issues occur. This data helps us refine our BetMGM online casino, sportsbook and poker room, and informs decisions about game providers, site layout and loading speed. All analytics data we collect through these cookies is aggregated and used to improve, not identify, individual behavior wherever possible.

Functional Cookies

Functional cookies allow us to remember choices you make while using BetMGM, such as your preferred sport, favorite casino games, notification settings, or whether you have already dismissed a pop-up. These cookies make your return visits to our BetMGM app or website more convenient, since you will not need to reset your preferences every session.

Advertising And Targeting Cookies

We and our advertising partners use targeting cookies to show you offers that are more relevant to your interests, both on our own platform and on third-party websites. For example, if you searched for a BetMGM promo code or BetMGM sportsbook promo code before signing up, we may use that information to present a suitable BetMGM new user promo when you next visit. These cookies also help us measure the effectiveness of our advertising and avoid showing you the same campaign excessively.

Third-Party Cookies

Certain cookies on BetMGM are placed by trusted third parties rather than by us directly. These may include payment providers, identity verification services, analytics companies and advertising networks. We work with reputable partners to verify your identity through Canadian credit bureaus and identity document checks, and cookies may be used as part of that verification process when you register or attempt to complete a withdrawal. Third-party providers are responsible for the cookies they set, and we encourage you to review their own cookie and privacy policies for further detail. We do not control how these third parties use information collected through their own cookies once it leaves our systems.

Cookies On Our Mobile App

When you download and use our BetMGM app, whether on iOS or Android, similar technologies to cookies, such as device identifiers and SDKs, may be used to support the same functions described above, including secure login, location verification, and personalized promotions. If you use the BetMGM Ontario app or BetMGM Ontario app equivalent in Alberta, these identifiers also help us confirm that your device remains within the licensed province while you are engaged in a wagering session, since play must stop immediately if you leave that province.

How Long Do Cookies Last?

Some cookies are session cookies, which are automatically deleted once you close your browser or app. Others are persistent cookies, which remain on your device for a set period, ranging from a few days to several months, so that we can recognize you on your next visit to BetMGM Canada. Persistent cookies are commonly used to remember login details for a limited time and to support ongoing promotional campaigns, such as tracking eligibility for a BetMGM casino bonus code.

Managing Your Cookie Preferences

You have control over how cookies are used on your device. Most browsers allow you to view, delete or block cookies through their settings menu, and you can typically choose to accept all cookies, be notified when a cookie is set, or reject cookies entirely. Please note that if you disable or delete essential cookies, you may be unable to complete BetMGM login, access certain features, or use our services at all, since these cookies are necessary for verifying your location and account security.

On mobile devices, you can usually manage tracking permissions and app-level identifiers through your device's privacy settings. If you access BetMGM through our BetMGM casino app Ontario version or through Alberta's platform, adjusting these permissions may affect how promotions and personalized content are displayed to you, though it will not prevent you from using our core services.

Do Not Track Signals

Some browsers offer a "Do Not Track" setting that signals your preference not to be tracked across websites. At this time, we do not respond to Do Not Track signals in a uniform way across our systems, as there is no accepted industry standard for interpreting these signals. We encourage you to use the cookie management tools described above if you wish to limit tracking while using BetMGM.

Updates To This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or our own business practices. When we make material changes, we will update the effective date and, where appropriate, notify you through our website or app. We encourage you to review this policy periodically so that you remain informed about how we use cookies across BetMGM.

Contact Us

If you have questions about this Cookies Policy or how we use cookies and similar technologies, you can reach our Customer Care team 24/7 through the Help & Customer Care portal on our website, via live chat in our BetMGM app, or by phone at +1-343-488-5355 for Ontario players and +1-732-268-1930 for Alberta players. Ontario players with unresolved concerns may also contact iGaming Ontario at 90 Sheppard Avenue East, Suite 310, Toronto, ON M2N 0A4, or by phone at 416-326-8283 or 1-833-554-4263, or by email at [email protected]. For questions about marketing preferences, you may email [email protected].